This video will give you a full overview of NAVBLUE Support Portal functionalities.
{//% unless portal.user.is_agent %}
Tickets
Welcome
Login
Submit a Ticket
+1 (613) 704-0358
News
{//% endunless %}
-
N-Crew Planning Solutions
-
PBS Refresher Training for Flight Personnel
- PBS Refresher Training for Flight Personnel
- Logging in and out
- Synchronization function
- Accessing help
- Reviewing the info tab
- Toolbar functions
- View the Calendar page for pre-assignments and training before you add a bid
- Conditions and bid preferences
- Introduction to conditions
- Creating a current bid
- Using the bid group icons to manage a bid group
- Analyzing bid groups
- Filtering the Pairings screen
- Using Add Bids Mode functionality
- Setting up default bids
- Using the Training Bids screen to bid for training events prior to pairing bids
- Bidding For Training
- Viewing your results (awards and reasons)
-
PBS Refresher Training for Administrators
- Create a bid period
- Managing categories
- Configuring reserves
- Configuring absence codes
- Configuring training groups
- Managing rules
- Importing data files
- Searching for and administering crew
- Crew reports
- Viewing pairings
- Managing the bidding status
- Viewing a crew member's bids
- Posting your bidding information
- Creating a run template
- Scheduling a category award run
- Viewing and managing completed runs
- Reports tab
- Importing, exporting, and editing locations
- Using the line simulator for queries
- N-PBS - Release Notes
- N-Crew Planning Announcements
- N-LBS Information
- FAQ Frequently Asked Questions
-
PBS Refresher Training for Flight Personnel
-
Admin PBS Detailed Help
-
After Bidding Closes
- A Note About Eligible and Ineligible Bidders
- Add a Rule Exceptions (Image)
- Add/Edit a Rule Exception
- Ancestor / Parent / Child Runs
- Available Event Run Parameters
- Available Line Bidding Run Parameters
- Available Run Parameters
- Available Training Run Parameters
- Combine Output Reports
- Combined Reasons Report
- Completed Event Run Statistics
- Completed Run Statistics
- Completed Runs Pane
- Completed Training Run Statistics
- Convert Training Runs
- Create Combined Reports
- Credit Windows
- Deleting Runs
- Dynamic Stats Report
- Edit a Rule
- Edit Run Templates
- Edit the ALVs
- Excel Export
- exceptionRunReport
- IOE Identification - Pairings
- Launch a Reserve Run
- Launch Child Runs
- Locking Runs
- Manage Average Line Values (ALVs)
- Manage Run Templates
- Before Bidding Starts
-
Bidding
- Open Bidding for all Categories
- Open Bidding for a Single Category
- Close Bidding for All Categories
- Close Bidding for a Single Category
- Close/Lock Bidding
- Lock Bidding
- Schedule the Open and Close of Bidding
- Edit Existing Bid Periods
- Bids Report
- Pairings Report
- Crew Report
- View a Crewmember's Bids
- Unlock Runs
- Close Bidding for all Categories No Training
- Schedule Report - Bid Award Legend
- Interface
-
Introduction
- The N-PBS Scheduler Quick Reference
- Introduction to the N-PBS Scheduler
- The N-PBS Scheduler Awarding Process
- Administering the N-PBS Scheduler
- Password Reset- Admin
- Password Reset - Register your Email
- Supported Software and Hardware
- Log In to the N-PBS Scheduler
- Log Out of the N-PBS Scheduler
- Password Reset- Bidder
- Line Construct
- Miscell
-
Occasional Admin Tasks
- Access to Functionality
- Add a Base
- Add a category
- Add a Crew Classification
- Add a Crewmember
- Add a Training Group
- Add an Absence Code
- Add Equipment Classification
- Add or Edit a Pre-Awarded Absence
- Add Rest Facility Class
- Assign an Absence Code
- Bulk Edit Information for Multiple Crewmembers
- Change a Crewmember’s Home Base
- Change a Crewmember’s Password
- Change Crewmember Bids
- Create New Bid Periods
- Delete a Base
- Delete a Crewmember
- Delete an Absence Code
- Delete Bid Periods
- Edit a Base
- Edit a Category
- Edit a Crewmember
- Edit an Absence Code
- Edit Crew Classifications
- Edit Equipment Classifications
- Historical Data
- Import or Export Email Addresses
- Manage Absence Codes
- Manage Bid Periods
- Reserve
- Samples
-
After Bidding Closes
-
WebApp (Bidder) PBS Detailed Help
-
Award Avoid
- Positive and Negative Bid Preferences
- Award Pairings Bid Preferences
- Limit (Award Pairings Only)
- Avoid Pairings Bid Preferences
- Using Any or Every
- Allowance Amount
- Average Daily Block Time
- Average Daily Credit
- Average Daily TFP
- Block Time Per Time Away From Base As A Percent
- Carry Out
- Credit Per Time Away From Base As A Percent
- Deadhead Day
- Depart on Date Range
- Depart on Dates
- Depart On Day of Week
- Depart On Time Range
- Junior
- Pairing Carry-Out Block Time
- Pairing Carry-Out Credit
- Pairing Check-In Station
- Pairing Total Credit
- Position
- Senior
- TAFB
- Pairing TFP Per Time Away From Base
- Time Off Before and After - Award Pairings Only
- Total Legs in First Duty
- Total Legs In Last Duty
- Total Legs In Pairing
-
Bidder Guide
- Add a Bid from the Pairings Screen
- Add a Bid Group and Bid Preference
- Add a Pairing Number Departing on Date Bid from the Pairings Screen
- Analyzer Buttons
- Analyzer Intro
- Awards
- Awards - Quick View
- Before you Can Add Bid Preferences from the Search Screen
- Bid Analyzer - Dates View
- Bid Analyzer - Entire Bid Results
- Bid Analyzer - In Bid Results
- Bid Analyzer - Pairing List Results
- Bid Preference Colors
- Bid Types
- Bids Group Validation
- Bids Screen
- Bids Screen Buttons
- Buttons
- Calendar Screen
- Concurrent Reserve - Bids That Can Be Submitted
- Concurrent Reserve - Bids That Cannot Be Submitted
- Consecutive Reserve - Bids That Can Be Submitted
- Consecutive Reserve - Bids That Cannot Be Submitted
- Copy Bid Groups and Bid Preferences
- Data Synchronization
- Edit/Move/Delete a Bid Group or Bid Preference
- Else Start Next Bid Group
- Greater Than, Less Than, Equal To, and Range
- Horizontal Calendar
- Info Intro
- Bids
- Installation Guide
- Instruction
- Prefer Off
-
Processing Logic
- Absences
- Completion Attempts
- Coverage Awards
- Credit Window Processing
- Crew List
- Denial Mode
- How The PBS Scheduler Selects a Reserve Block
- How the PBS Scheduler Uses Your Pairing Bids
- If No Block or Reserve Block Can Be Built
- Language Coverage Awards
- Language Legality During the FA Run
- Sample Bids - Scenario 1
- Sample Bids - Scenario 2
- Sample Bids - Scenario 3
- Sample Bids - Scenario 4
- Sample Logic - Example 1
- Sample Logic - Example 2
- Sample Logic - Example 3
- Sample Logic - Example 4
- Sample Logic - Example 5
- Secondary Line Generation (SLG)
- Shuffling
- Substitution
- Vertical Swapping
-
Reserve
- Award Reserve Line
- Bidding for Reserve
- GDO Condition
- Max Above
- Maximum Days on in a Row
- Minimum Days off in a Row
- Pattern Reserve
- Prefer Off - List of Dates - Reserve Bid
- Prefer Off - Reserve Bid
- Reserve Bid Preferences
- Reserve Call Type
- Slide Vacation
- Start Bid Reserve Bid - Bid Group
- Waive Max 5 Day Workblock
-
Set Condition
- Award ER On
- Consecutive Days Off In A Row
- Days Off Opposite Employee
- Days Off With Employee
- Group Label
- Group Vacation Codes
- Maximum Credit Window
- Maximum Days On
- Maximum TFP
- Maximum UDO
- Minimum 2 Days Off
- Minimum 2 Required Days Off
- Minimum Base Layover
- Minimum Credit Window
- Minimum Days Off In A Row
- Over Schedule
- Pattern
- Reserve General Day On Type
- Set Condition Bid Preferences
- Slide Vacation
- Vacation Any
- Vacation Extension
- Vacation GDO
- Waive Training Credit
- Waive Virtual Credit
-
Training Module
- Add a Training Bid
- Add an Event Bid
- Allocation of Training Patterns Awarded
- Avoid Voluntary Event
- Avoid Voluntary Training
- Early
- Event Bid Structure
- Event Module Overview
- Event Module Processing Logic
- Event Reasons Report Definitions
- Junior Assign Training Patterns
- May Go
- Must Go
- Must Go Bidders and Junior Assign
- Search for Event Patterns
- Search for Training Patterns
- Training Bid Structure
- Training Module Overview
- Training Module Processing Logic
- Training Processing Logic Examples
- Training Reasons Report Definitions
- Training Requirements
- View Event Pattern Details
- View Training Pattern Details
- View Your Event Pattern Awards
- View Your Training Awards
-
Waive
- 2 Days Off After Pairing Line
- 2 Days Off Before And After Training To
- 30 Hours in 7 Calendar Days - Flight Attendants Only
- 30/7 Interisland up to 35/7
- 4 Days Off in 14 and 1 Day Off in 7
- Allow 24 Hours Off in 7 Days
- Allow 24 Hours Off in 7 Days if Training
- Allow Day Long Duty (4k) Pairings
- Allow Days Off Away From Base
- Allow Redeye Long Duty (4k) Pairings
- Block of 3 Days Off
- Block of 4 Days Off
- Co-Terminal
- GDO Allocation for EGF Flight Attendants
- Max 6 Duty Periods To
- Max Days On Up To 6
- Maximum 5 Duty Periods To
- Maximum Days On 5 If Training
- Maximum Duty Days Per Bid Period
- Minimum 2 Days Off After 5 Duty Periods
- Minimum 2 Days Off After Training
- Minimum 2 Days Off In A Row
- Minimum 2 Required Days Off
- No Same Day Pairings
- Required 10 Hour Rest
- Rest After Training
- Rest Before TV
- Rest Between Different Theaters
- Two WOCLs Off
- Waive Bid Preferences
-
Award Avoid
- Using this Portal