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N-PBS 23-1 New Features

Introduction 

N-PBS 23-1 New Features 

N-PBS 23-1 New Features 

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Detailed Explanation 

S-67851 - SCX - Initial configuration

The initial configuration is available for SCX Pilots.

 

S-68490 - WGN - Initial configuration

The initial configuration and implementation is available for WGN. 

 

S-70289 & S-70290 - Freshdesk Help Widget

N-Preferential Bidding System (N-PBS) will be transitioning from the current static Help Files, which are HTML-based, to a dynamic Help Files Widget. This Widget links to our Support Portal and allows you to access the same Help documentation found in the "Solutions" section of the portal. Users will be able to search for exactly what they need, and if an issue is found with the documentation, we are able to update it right away without waiting for a new release. This Help Widget will be activated on the 23-1 installation by default.

 

Customers on older versions of N-PBS are unable to use the web-based Widget. They will be able to continue to access the static Help Files, but they will not be updated. The updated Help Files can be accessed in the NAVBLUE Support Portal. Access to the Help is still available using the "Help" buttons in the top right corner in both the Admin User Interface and WebApp.      

 
  

ATTENTION 

The Admin UI has the function to raise tickets through the new Freshdesk Help Widget to contact the Support team. The Bidder UI does not have this feature available.
 

 

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